Cancellations / Returns

Q. Can I cancel my order?

A. FreeStyle Libre Sensors are Non-Returnable. You can cancel your order by the time they are invoiced and shipped  - by filling up details on the refund link.  

You can also cancel your order by sending a mail to support@colmed.in. You can also contact us at +91-8108013456.

If you cancel your order before your product has been shipped, we will refund the entire amount.

You will immediately get an email regarding the cancellation. Your money would be refunded within 5-7 working days.

 If the product is already been shipped, we will not be able to process return or refund.

Return and Refund Policy

Q. How and when will I receive the refund?

A. If the payment is done via Credit card / Debit card / Net Banking then the money will be transferred back to your account. If your payment has been done via any other mode then we will need your bank details. The refund will be processed in 5-7 days after providing your bank details. You can use the following link to refund to cancel your order.